[Resolved] Snapdeal.com — Mobile seal came opened, a day late and replacement is a dream | |||||
30-sep to 10-oct. My husband ordered a phone and delivery date was on or before 30-sep. Not only it came a day late, the seal was open. We replaced and now expected date is showing 21-oct. Delivery is blue dart but now they are saying premises closed. There is no provision and sync to update changed mobile number, As the number updated with order is not changed when I change mobile number in site. When I call their service they say, no orders with your number. As my husband has traveled to an international location, he is not getting calls, but I am not able to update mobile number details. Pathetic site doesn't have 1 email address and helpline does not connect with customer care. OrderID: [protected] (2 Items) DETAILS Placed on 25 Sep, 2016 Was this information helpful? | |||||
Nov 13, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 Snapdeal.com Customer Care's response Dear Priyanka S. Namshikar, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 01, 2016 Snapdeal.com Customer Care's response Dear Priyanka S. Namshikar, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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