[Resolved] Snapdeal.com — Money not credit in cancelled product

bhosaler

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401107
Website:	www.snapdeal.com

14.11.16 I purchase snapdeal website micromax canvas spark2 mobile in debit card.in rs.3699. After few times I canxelled due to my personal reason. Then I called snapdeal customer care when my money refund they told sir your money refund credit within 4 working days in bank . today also money not credit in my account till 7.00 pm .also send my bank statement till today in [protected]@snapdeal.com. today evening 6.00 pm again call snapdeal customer care person he told sir your money credit within 24 hours. That mean 5 days left out I cancelled order.my family member in hospital I want money for medicine. If any snapdeal manager watch this complaint reverse my money . I request to all Indian people please don't purchase snapdeal any product.

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Dec 23, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2016

Snapdeal.com Customer Care's response Dear bhosaler,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal