[Resolved] Snapdeal.com — my private details leaked

Chaitali S. Halder

from Kolkata, West Bengal

Website:

www.snapdeal.com

I orderd some dresses from snapdeal on 7th july 2018, order no-[protected]. Today, July 11, 2018 i received a msg and call which said I am a winner of a lucky draw from snapdeal, & they ask me to deposit 6600/- to register my pprize.They know my every details which I submit to Snapdeal.I checked the number, it is from Bihar, where is no Snapdeal official branch.How can I take a serious action against this fraud and Snapdeal too.How could it possible to reavel my private details to such those fake peoples? Please help me.

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Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Chaitali,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Comments

siddharthpriya chaturvedi

from Gyanpur, Uttar Pradesh

Call with no [protected], [protected], are coming right from the begining jio bihar and airtel bihar.. In truecaller are regularly call for 1260000 rs cash... On 2 july 2018... Is this a fraud are a truth.. As alucky draw...
You still have not taken any actions against it.. They are doing fraud on your behalf we can cast an fir against u also..

siddharthpriya chaturvedi's reply, Jul 2, 2018

Your complaint help line are closed yet and we r trying to call to 100 of times but no response