[Resolved]  Snapdeal.com — Non delivery

Address:	New Delhi, Delhi
Website:	snapdeal.com

I have made an order on 8th and I was assured next day delivery . I have done online payment. And I got message from snapdeal that it is shipped. Still the consignment is not delivered. During the day time I called the courier office 2 times . first, they ensured to deliver it today itself. Second time they said they ll try to deliver it today. However I have insisted them and asserted that they should deliver it today. Then I got the promise. In the evening when I tracked it was showing that it is out for divery and soon updated that that the consignment is put for future delivery on the request of the consignee. I never requested. And no delivery man or their staff has called me for delivery. I request you deliver it urgently. I had booked it as bday gift which is to be given tomorrow morning. This is to inform you that this entails grave violations of consumer rights and breach of contract. Further this amounts to unfair trade practice since snapdeal has used free next day delivery on online payment as a means to manipulate my buying decision and not by complying to it. Take immediate action or else I will have to approach consumer forum.
Consumer
4 the year llb student
ILS law college, pune