Snapdeal.com — Non properly functioning of samsung z3 mobile

Address:	Dehradun, Uttarakhand, 248001
Website:	sanpdeal

Sir, fde
/16it is to inform you that i purchase a samsung tizen z3, color gold vide online order no. [protected], suborder no. [protected] invoice no. S9fde6/16-17/4, invoice date 01/04/2016 of rs. 6960/-, but when i open the box i found greyish black mobile which is not my order, my order is golden black. Further i want to say that this mobile is good for nothing. None of the application is working, like flip cart, snapdeal etc.
O i humbly request to you to kindly replace my mobile or refunded my payment.