Snapdeal.com — not delivered | |||
i am very sorry to say that you r courier partner was very very weak am saying this because of whole day of 2/6/2015 was spend only to receive my order from your side your courier partner will not contact either mobile phone or e mail yesterday only i make contact with blue dart costumer care service more than 20 times and their response was very poor and they assured that my order should be placed yesterday itself and the explanation for the delayed delivery from your side was not acceptable because the ordered city was very famous in the district and the land mark too your courier partner was not contact me when they receive my order at their office either mobile or email and after your last delivery time you apologise me and saying that there is some address issues am asking that why your delivery man did not make a contact with me?? and am saying one more think there is no change in my address or mobile number and your courier partners have already delivered so much orders to the same address and they delay all of my orders.office of your courier partners they are saying at one is TIRUR and other one is at MANJERI at MALAPPURAM district my addressed place was in between of the above address if the product was received at any of the above mentioned one, it can deliver with in 1 hour from your tracking history my product was shipped from your local courier office from morning 10.30 am and it was not delivered yesterday. so i cant accept your explanation that my address or land mark have some issue. i repeat your local BLUE DART courier agency or DELIVERY MAN did not make a contact with me yesterday so please clear that what is the real reason for delaying my order other wise i don't want your product Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear vaisakhan mv,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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+91 11 4637 1100 [Customer Care]
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team