Snapdeal.com — Not delivered order but sending message order delivered | |||
Ihave ordered SanDisk Ultra microSDHC UHS-I Card, 16GB, CLASS 10 (COMBO OF 2) on Date 8 th December & paid money Rs.999/- then i got message that yor order No. [protected] is handed over to INDIAPOST COURRIER & will reach on Date DEC 15 & Tracking no is EQ[protected]IN. BUt til date 8 JAN 2015 I have not get consignment. so I lodged coplaint & Complaint Number: 14336332 But instead of resolving my problem & refunding me snapdeal have send me message that your order is delivered on 22 JAN 2015 & refused to refund. local india post courrier office tolld me that neither we got such consignment from snapdeal nor we delivered to you' SO MY ARGUMENT IS SNAPDEAL IS CHEATING TO CUSTOMER Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team