[Resolved]  Snapdeal.com — Not fefund amount

Address:Dehradun, Uttarakhand

Hello sir i have ordered one samsung e7 mobile worth of 14000 rs. Received is too damaged and had more fault so i returned back on 9th september 2015.. but not fefund my amount and not replecement my new product its been more than week they are not refunding my amount..i am fed up with sending mails.. please help in getting my refund amount sir maine prpduct bhi return kr diya snadeal ko but wo mujhe nah to product diye nahi amount refund kr rahe . i have available. return receipt order id no.[protected] purchase date 02/09/2015 product return date 09/09/2015 sir please solve my problem thank sir
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Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2015
Snapdeal.com Customer Care's response
Dear vimlesh kumar verma,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Complaint comments 

Comments

Hi vimlesh kumar verma,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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