[Resolved] Snapdeal.com — Not received 10% cashback amount

rajendra_theek

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 410209
Website:	www.snapdeal.com

I ordered laptop on 28/07/2015 through order no [protected], paid through SBI debit card with 10% cashback offer, as per their notice and mail by customer executive, cash back should be received on or before 29/09/2015. i still not received the amount. After 1/10/2015, i mailed them twice about the issue, no answer from their end.

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Oct 18, 2015

Complaint marked as Resolved

No reply for mail even after 6 days was shocking, Snapdeal team has call me twice for the same, also they replied for mail, after my complaint. they might have resolved issue before 1 day i complaint on forum mostly Any transaction from my account leaves message, but no message received. I checked my account yesterday at bank, confirmed payment received 3 days before. Thanks to you and snapdeal team for support.

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear rajendra_theek,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi rajendra_theek,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team