[Resolved] Snapdeal.com — Not refunded money on returned items

Dr. Ashis Kumar Mahapatra

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha, 751012
Website:	www.snapdeal.com

Order ids: [protected]

I have ordered 1 lenovo black office genuine leather formal shoes from snapdeal on 16 may 2017, received items on 22nd may 2017.

Due to wrong product (Different shoe) i had returned the items and snapdeal has received the same and told that they have refunded the amount on 23rd may 2017. But the same has not yet been refunded to my account which i had paid through my debit card.

I had given complaints to them but they are not responding saying that they have refunded the amount and asking me to contact the concerned bank. I had contacted the bank (Sbi) they told that snapdeal has not yet refunded.

Please do the needful so that i can get back my amount refunded.

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Jul 17, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2017

Snapdeal.com Customer Care's response Dear Dr. Ashis Kumar Mahapatra,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal