[Resolved]  Snapdeal.com — Not refunding my money even after product is cancelled

Website:

www.snapdeal.com

I ordered a product :Prestige GTM04 Black 4 Burner Glass Manual Gas Stove with order id:[protected] on snapdeal diwali sale but after 2 days I found that the cost of the same product is reduced by 1000, so I raised request to cancel the order and was accepted . It was a prepaid order and the informed me that they will initiate a refund within 6 days. But to my surprise, still they delivered the same product to my security guard of my apartment when I was not at home and without contacting me.

Evening when I returned from work and got to know about the delivered product I contacted the customer care and informed the same issue and requested for return the product and initiate the refund but the customer guy was very rude and told me that since the product is delivered, it is not possible to return the product and refund the amount any more.

Now I have two two products and really upset with this act of snapdeal .

Please do the needful to check the company to do such cheating with customers and refund my amount at the earliest.