Snapdeal.com — not responding to my issue

I complained about 3 times on consumer complaints and 2 times on call.. But i didn't get response from snapdeal.. Now how many times i should complaint for the same.. Please call me to discuss the details of the issue on mobile number [protected] i already mentioned in detail about the issue i faced. Please resolve my issue as early as possible.
Ordered one product.. I returned it.. But courier boy pick up failed.. Then there is another option to return the product therefore i returned product by dtdc courier to snapdeal warehouse mentioned address in return form.. But i got message refused the order by warehouse of snapdeal.. I contacted to snapdeal via mail by 5 times. But i didn't got reply.. And another contact number is only for queries details.. So not able to contact with snapdeal executive