Snapdeal.com — Not returning the earphone purchase from snapdeal

Address:New Delhi, Delhi, 110046
Website:snapdeal

I have purchase a philips earphone from your online site. Since purchasing it is not working properly i.e. its sound not clear and distrubing while listening. I have request online to return/replace the itm. your company has send a message to collect the item on 2 June, 2016 between 3 to 6 PM. But nobody come to collect the item. Now a call again come to me to not change the item as it is not cover under change item. They saying that used item can not be change.

How it is possible me to find about voice of item without using it.

Kindly take necessary action on it for avoiding future problem.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear ravindra gupta 1967,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information