Snapdeal.com — not supply of returned product or money cash back

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New Delhi, Delhi

I had ordered a eureka fobes trendy nano vaccum cleaner wide order no- [protected] of RS-2949/-(two thousand nine hundred fourty nine) on 29/11/2014 from mobile phone no- [protected]. The product was delivered on 1/12/2014 by the blue dart currior no-wide dispatch no - [protected] at the time of delivery i paid rupess 2949/- full and final payement.after taking delivery.i checked the product and fitting of product found broken.so i complained to you on same day. On 04/12/2014 the product was collected by you through your j.v. express wide pick up reciept no[protected]/snapdeal- [protected]. So many times i have requested you to refund my payment or product but neither you have sent the product nor money. Please solve my problem urgently..