[Resolved]  Snapdeal.com — Octira yoo mobile product

Address:Bangalore, Karnataka, 560075
Website:www.snapdeal.com

These mobile as description given in snapdeal website it is totally different when it is delivered to you
if we return the product and arise for refund there do not refund it
the snapdeal quality check section workers say all the features are working
and there do not replace the product also
these mobile does not have
front camera
sensors
even screen rotation
fm radio software is there no hardware
no wifi hotspot
no bluetooth
no gorilla screen protection
andriod is kitkat 4.4 not 5.0 lollipop
the company official website does not exist
no drivers to download
octira yoo call company name is not there in google
the bill snapdeal provide there is no address of company
to avail manufacture warranty
snapdeal is selling wrong product with wrong description
cheating consumer with his website wrong description and Rs 1999
amount
i want snapdeal to return these product because description is wrong
and features of mobile is different
i order these product and paid Rs 1999 while seeing trusting snapdeal description but it is wrong snapdeal should sell such product and cheat people
+4 photos
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Nov 6, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Sep 15, 2016
Updated by zain ulla
SNAPDEAL SHOULD NOT SELL SUCH A PRODUCT AND CHEAT PEOPLE
Verified Support
Sep 16, 2016
Snapdeal.com Customer Care's response
Dear zain ulla,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Sep 23, 2016
Updated by zain ulla
Thus the snapdeal representative contact and gave an idiot solution of the problem hence there are selling an illegal product in there website and the yoo octira c4 mobile it is totally different product as it was delivered to me the sanapdeal say to contact octira service center but the octira company and manufacture is not exist in india and service center there stupid local webpage showing other mobile phone i am sure it is also defect pieces these octira company does not provide user manual and service center card and warrenty also i would not buy any product from snapdeal website since there are selling such defect products not even of Rs 1
Verified Support
Oct 06, 2016
Snapdeal.com Customer Care's response
Dear zain ulla,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal
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