[Resolved] Snapdeal.com — Online order for purchase of mobile vide order no. [protected] placed on 10/11/2016. | |||||
I placed above mentioned order for purchase of lenovo a1000 mobile by online payment and subsiquently cancelled that after 3 days after observing track via their cancel option in order summary. Order cancellation is successful but as per cancellation option i don't get any confirmation to my e mail. I have several time contact to the customer care and they are telling to wait some days repeatedly. I don't get back my money in bank. Where our india government insist to use debit card to any purchase but now i am facing unwanted harrasment. When i contact to customer care they given a complain no.35998388 and mail ref. No.36023663. I don't know when i received refund money ? Was this information helpful? | |||||
Dec 23, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 19, 2016 Snapdeal.com Customer Care's response Dear Gupu, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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