[Resolved] Snapdeal.com — online purchase item defective & money not refunded for cancelled order | |||||
Online purchase order, Id [protected] dt 22/7/18 poor quality item different from display supplied Complete items not supplied, product shown on the website of company is different and poor quality. Company is requested for return on 26/7 and refund of money but no response. Id [protected] dt 22/7/18 : order cancelled. Money not refunded. Vigerus follow up, no response. Was this information helpful? | |||||
Sep 8, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 Snapdeal.com Customer Care's response Dear Anil, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
3 products i have ordered one 1 i have received bt another 2 product i did not get i have already paid for the product, online payment [protected]@gmail.com
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal