[Resolved] Snapdeal.com — Order id: [protected] abruptly cancelled daybed after 15 days

[Resolved] Snapdeal.com — Order id: [protected] abruptly cancelled daybed after 15 days

R Rajaram Pawar from Mumbai, Maharashtra

Hi, Its very disappointing to write, i had order daybed on snapdeal on 18th of sept'2016, for which i received proper order confirmation with order details. Today suddenly i received a message, mentioning my order is cancelled without any valid explanation. Most unfortunate part is, there is no grievance portal and customer care phones are unanswered. As a end user, i want to see my product delivered rather to see money transferred to valet that to after more than 20days. The item i which bought for 10k, its now for 17k, so there will be 7k loss for me. I hope there would be proper response from snapdeal instead giving lame reasons. Had not been able to deliver the product, why was the order taken at first place??? Regards, Rajaram [protected]@gmail.com [protected] +2 photos Was this information helpful? No (0) Yes (0)
Nov 9, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 05, 2016 Snapdeal.com Customer Care's response Dear Rajaram Pawar, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 30, 2016 Snapdeal.com Customer Care's response Dear Rajaram Pawar, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal
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