[Resolved] Snapdeal.com — Order id [protected] | |||||
I ordered 2 jack and jones shirt from snapdeal... Firstly i cancelled 1 because i have to check quality of the product. When the item is delivered there is now brand signature on buttons that, s why i request return for the product there is no executive comes from there end.. Lastly when i called customer care they said wait for 48 hours your concern will resolve.. But there is no responce till 72 hours iagain called on 22 they saided to wait 48 hours.. And at last today[protected] i called to cutomer care... They said we assure you we will pickup your product with in 48 hours but i asked why i will bear i don, t want to bear the situation then the senior executive hyper and said now we don, t refund your amount and the complain closed by saying that he have called on 24 th and hence my number was not reachable that, s why they are closing the case and they don, t give my amount back... I really need this amount i already facing problem i, m a college student i can, t afford this amount wasting but from snapdeal they are saying that we can, t do anything u have to bear the amount Was this information helpful? | |||||
Aug 6, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 29, 2017 Snapdeal.com Customer Care's response Dear Anupam7836094, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal Verified Support Jul 01, 2017 Snapdeal.com Customer Care's response Dear Anupam, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Snapdeal | |||||
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I, m already waiting from last 30 days I literally not satisfied with your this time service..I hope that u will not force me to take another action against you ...
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