[Resolved] Snapdeal.com — order no. [protected] | |||
Order placed on - 6/11/2014 It was an upfront payment and was paid through my credit card. Please also note that this is a non cancellable order. The estimated date of delivery were shown as following: 11/11/2014 18/11/2014 22/11/2014 28/11/2014 Complaint made: 4/5 times (we can cheque the record) Only twice i was given the complaint nos and those are : 1206101 and 11978375. Every single time your customer service executives were decent enough to apologize for the delay but never till date could give me the exact status of the product and when i will be receiving it. On 24/11/2014 I happened to interact with one of your overconfident executive and was assured that it will be delivered on 28/11/2014 positively. Today is 28th and I have not received the product. Took all the pain to reluctantly call up your customer care no fully knowing that they will again be absolutely without and clue, and I was proven right once more. Please let me know about the status of the product within next 8 hrs. (My no. is [protected]), failing which I will be positively moving to the consumer court for sure and you will easily find out the consequences within another 15 days. Request you to take this matter a little seriously and act accordingly. Regards. Supriyo Guha ( email: supriyo.[protected]@gmail.com / Phone: [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team