[Resolved] Snapdeal.com — Order not placed | |||
Hello there & Greetings ! I don't see me order placed from Internet Explorer of Epson L210 Printer (In my placed orders list on snapdeal.com) Mode of payment used was Net Banking since, upon choosing COD option; it used to say that COD option is not available at the given address. Money has been deducted from my account. I have neither have revived any mail or SMS from snapdeal.com But I have received SMS from the bank (SBI) regarding one time high security password for the transaction of INR 8900 made for the same order and I have also received the Transaction ID via SMS. The payment was made to Avenues India Pvt. Ltd. & Transaction Ref. No. is - IG00HQBYX1 & time is 10/[protected]:12:21 Attaching the screenshots of the Error pages displayed after the transaction. Kindly look into the matter and complete the order (if possible) or make sure my money gets refunded. Thanks & Regards ! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team