Snapdeal.com — order not yet delivered but in my account status it is delivered status.

Address:

505301

Hi Consumer Complaints,

I ordered LONGWAY PLUTO PRO PLUS 650 Watt 4 jar Mixer Grinder on 20th Mar 2019 Order Id: [protected] till the item not yet received and gave return and cancel request on 18th April and they accepted till 12th May they informed me through SMS to Mobile "Order Cancellation requsted : We have received your cancellation request for Oder of Long Pluto Pro Plus 650 Watt 4 Jar grinder . As the product is already with the courier, please refuse the delivery if delivery is attempted. We will initiate refund of Rs. 1596.0 to your card no: 4363-xxxxxxxx-2300 with in 6.0 days. We will notify to you through email and SMS once refund is initiated." After the I didn't received any SMS Or Mail. Even I didn't not received order delivery confirmation Mail from snapdeal. I called to talk customer care people it is not connecting. After I sent complaint through mail they are saying we are waiting to get the Courier details.

Neary 3 months, they are not responding.

But in my Snapdeal account the order is delivered on the 20th April. Whom it delivered I don't received any information.

My delivery address:
Srikanth Vengala
H.No: 10-1-22, Ganesh nagar,
Near Open Gym,
Sircilla -505301,
Telanagana
Phone No: [protected]
email: [protected]@gmail.com