[Resolved] Snapdeal.com — order status is showing delivered but order is not delivered yet | |
Order status of an order id: [protected] (Placed on 22 oct, 2018 and suborder id: [protected]) is showing delivered but in actual order is not delivered yet. Kindly refer below screenshot which says that order is delivered on 24th november 18 but that order was not delivered to me on the mentioned date. Also refer attached mail in which it is mentioned that order is going to be delivered Between 27 november to 1 december 2018. And i haven't got any order delivery mail or sms for mentioned order. Request you to look into this matter and revert as soon as possible. Was this information helpful? | |
Jan 11, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 10, 2018 Snapdeal.com Customer Care's response Hi Jagdish, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |
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Snapdeal lucky draw online citing mukesh mehta 130000 citing and Aditya Singh please helf me my number[protected]
Snapdeal.com Customer Care's response, Dec 11, 2018
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We understand that our team has updated you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.
Regards,
Team Snapdeal