[Resolved]  Snapdeal.com — ordered 2 watches identical, received only 1 watch against the order

Address:Okhla, New Delhi, Delhi

I have been sending mails, msgs on snapdeal app. No reply or action has been taken yet.
I had ordered 2 watches of the same brand and design that was to be delivered together.
Order no.[protected]
Sub order nos. Are [protected] and [protected].

I had received one of them only inside the packet and the invoice was being made for 2 pcs.
Fedex who delivered that one pc, mentioned only one suborder no. ([protected]) on their website tracking detail, delivered to me.
The order one is not delivered to me yet. Snapdeal shows wrong status on their website and wrong comments like"return requested by customer.."
Why this fraud has been done with me from the supplier and people of snapdeal not getting resolved the issues as soon as possible.
Please resolve this issue or refund my money.
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Sep 7, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2019
Snapdeal.com Customer Care's response
Dear Priya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have placed a replace due to damaged product which i have received, and i have received a text from snap deal as they failed to pick up product where as i don't even get a call from snapdeal . How do i Reschedule
Snapdeal.com Customer Care's response, Aug 6, 2019
Verified Support
Hi Enosh!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I buy a Karbon K9 battery, and Replacement product refund is not given to me.
Ʌlcoholıc Nʌlʌyʌk Lʌðkʌ's reply, Jul 31, 2019
What is this, refund money is not given to me.
Snapdeal.com Customer Care's response, Aug 6, 2019
Verified Support
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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