[Resolved]  Snapdeal.com — Payment failure

Website:snapdeal.com

Dear snapdeal, on may 24, 2017 I ordered a case cover for my Asus ZenFone 3s max through mobile application. Money was detected from my bank account but snapdeal says payment failure so repay. Here is the message from my bank account "Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABIZSNF2 for Rs.348.0 on 24-May-17 18:14"
And here is the message from snapdeal "Order Alert
The payment for your order Asus Zenfone 3s Max Z... was not successful. Click www.snpdl.in/j330amlf to repay for your order." Please refund my money.
My registered email address is "[protected]@gmail.com"
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Jun 27, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 27, 2017
Snapdeal.com Customer Care's response
Dear Carolin,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
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