[Resolved]  Snapdeal.com — Pick up issue and refund issue

Address:

680307

I made a request to return order [protected]. But nobody from courier contacted me and changed the status item package was not able to collect. When i call the delivery partner they told me that they don't change the status and ask to snapdeal. I purchased redmi note 3 back cover. The cover contains manufacturing defect. Item delivered on 23/08/2016 and within seconds i made request for refund and return but still always rescheduling.

i return the order [protected] product to snapdeal on 08/09/2016 as per the instructions given via phone call. but still now not yet received my courier charge and purchase amount. Courier receipt attached below. please make the refund process as soon as possible

Courier Details :Franch courier
AWB No: [protected]

Thanking you