Snapdeal.com — Please don't buy anything from Snapdeal.com through Next-day Delivery service | |||
I'm requesting to all my friends who are purchasing product from Snapdeal.com that do not buy anything from snapdeal.com because they are doing promise but not fulfill it. Last sunday at 12PM, I bought a "Karbonn Android Sparkle V Grey" cell phone from Snapdeal.com with using Next-day Delivery from Snapdeal.com. I paid (+) Rs. 99 extra for it so that i can get it by Monday. In order track page I found delivery time was "[protected]:44:32", so I was waiting and when i call to customer care of Snapdeal.com they told me that they will not counting Sunday in "Next-day Delivery" service. When I talked with courier boy he told me he'll deliver product by Tuesday and he was still not sure. When I was asking for time he putted down the phone. Really such a great way to cheat consumers, If they are not counting sunday in "Next-day Delivery" service then why not they mentioned it in their service page. I really disappointed with their service and now i'm feeling like cheated by someone :( This is very disappointed and disgusting service by Snapdeal.com. I'm sure I'll not buy anything from Snapdeal.com in future. This was my first experience to buy anything from Snapdeal.com and it was last. I'm waiting for Tuesday to get my phone. :( I'd attached proof with this complaint and spread, share or send this hash tag #DontBuyFromSnapdeal with all your friends & relatives who are shopping online like this kind of website. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team