[Resolved]  Snapdeal.com — poor customer care

Hello ma'am/sir Most humbly i purva verma would like to state that your customer care helpline are very bad . I've been trying to call you from 22nd dec 2014 and finally got tired. Actually i wanted to exchange one of the item which i bought from snapdealand the order number was [protected] due to size problem and the response I got from you was really frustrating and annoying . I don't understand if you don't want to pick up the phone then why the hell you have displayed the number on the website-[protected].This service is not at all customer friendly.Its not like you are the only online shop I thought you were good but this act was not at all tolerable. PURVA VERMA no- [protected] [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear PURVA VERMA,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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