[Resolved] Snapdeal.com — Product is not deliver yet | |||
Hello, I have ordered Motorola x play turbo edition xt1562 32GB on Dec 25, 2016, Order ID: [protected]but its not delivered yet. Why? Every time when I call your customer care executive they don't answer properly. I asked them to give me a phone number where I can log my complaint, they gave me wrong/invalid number. Even when I asked to transfer the call to senior executive, they refused. Its really frustrating for a customer. You are extending delivery time again and again. and due to this I have to manage my availability which is not easy. I am a regular customer of Snapdeal but this type of process is really bad. I wont recommend snapdeal to anyone. how you people managing your customer?? I need my product ASAP. I'm very upset. If I will not get the product in 2 days I report complaint for sure. Avinash Was this information helpful? | |||
Feb 23, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 Snapdeal.com Customer Care's response Dear shefali297, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal Verified Support Jan 18, 2017 Snapdeal.com Customer Care's response Dear shefali297, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Snapdeal Verified Support Jan 21, 2017 Snapdeal.com Customer Care's response Dear Shefali297, We understand the plight. We will get the issue checked and update you at the earliest. Regards, Team Snapdeal | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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I wanted to gift this product to someone...but the product wasn't delivered on promised time which is really BAD.
I will never purchase anything from snapdeal. In TV ads, you show that you care for your customers BUT in reality...you DONT.