[Resolved] Snapdeal.com — PRODUCT NOT RECEIVED ALMOST 1 MONTH | |||
I BOOKED A OTG ON 14TH OF NOVEMBER. MY BOOKING ID IS [protected]. TILL NOW I DIDT RECEIVE MY SHIPMENT AFTER SO MANY CALLS TO CUSTOMER CARE THERE IS NO SATISFACTORY REPLY FROM UR END. ITS A WORSE EXPERIENCE WITH SNAPDEAL. I USUALLY SHOP ONLINE BUT THIS IS THE FIRST N LAST EXPERIENCE WITH SNAPDEAL. MOSTLY I GOT THE SHIPMENT WITH IN 2 DAYS. BUT WITH SNAPDEAL ITS SO SHAMEFULL THAT STILL THEY ARE GIVING A VERY STUPID EXCUSE THAT THE SHIPMENT IS DELAYED DUE TO HEAVY BACKLOG . IF IS THAT THEN WHY DID YOU GUYS TAKE THE ORDERS WHILE GIVING DELIVERY TIME OF 2-3 DAYS. I WANT TO RESOLVE MY ISSUE WITH IN A DAY. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team