[Resolved]  Snapdeal.com — Product or Accessories is Missing

Address:

Kanpur, Uttar Pradesh

Dear sir, sub- Flip cover is missing, though it clearly mentoned on the box As"LAUNCH OFFER: FREE FLIP COVER WORTH RS. 1500/- and offers like app movies, music, game, e-book, worth Rs. 3000 are provided with the box " I have ordered a micromax canvas tab p690 8gb 3g calling tablet on snapdeal.com . My Order No.[protected], Sub order No.[protected], INVOICE No. S1C2F8/15-16/5218 .There are two different freebies offer mentioned by the micromax company one is about the free apps and other is about flipcover, but I have not received free flipcover.I communicated with the snapdeal.com customer care about this matter but they are found to be very erratic in their conversation .One of the official said that they will provide the flip cover but after two days they are telling that they don't have any such offer so they will not give flipcover.They are mentally harassing me, I am tired of calling them.It seems that all the promises by snapdeal.com has been in vein. sir, I don't understand if micromax is providing flipcover why don't snapdeal.com is giving it to the customers.I think they are selling the product in breaks, against the code of conduct. Please sir, it is an humble request to you to investigate on this matter. PRODUCT SELLERS ADDRESS-Plot No.57, Ecotech3, Near Tata PLS, Habibpur, GREATER NOIDA, UTTERPRADESH-201306. Looking forward for a positive response in favour. Yours faithfully, Kartikesh Gupta.