[Resolved]  Snapdeal.com — product order issues

I orderd layasa outdoor beige casual shoe in snapdeal but amount has been diducted from my account but this order is not showes in my order and no one snapdeal order confirmation message not received please solve this problem, i will show u amount deducted message from sbi

Thank you for using your sbi debit card 559xx9190 for a purchase worth rs525.0 on pos [protected] at jasper infotech pvt lt txn# 453866. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]
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Dec 28, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Nov 12, 2018
Updated by gurubasavaraja j
Solve my problem as soon as possible ...
Verified Support
Nov 13, 2018
Snapdeal.com Customer Care's response
Dear Gurubasavaraja,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

Hello sir has of now no one message am not received from snapdeal, what is this sir this is the way you treat customer solve my problem refund my money or send ordered product . If you really do a good service first solve this problem immediately
Thank you
Gurubasavaraja j

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