Snapdeal.com — Product Quality & service To Costumer | |||
Hello Sir Am B MAHENDRA I Bought Ambrane P-1000 (STAR) 10400 mAh Power Bank (Made in India) With Samsung Lithium ion cells My Order No.[protected], I had bought one Ambrane power backup in snapdeal.It not working properly so I contact them they said that parcel that product so i parcel December 15 th so they contacted and requested that refund that money to my snapdeal account as SD they said ok but they same product again tome without my permission so again I contact them again they said don't take that item sent return to us after receiving we will pay you and now they are said item not yet received but the item was sent to them 30 days completed till now but they are saying every time not yet received parcel now after receiving only we will able to pay money .It takes item to deliver 3 days but we sent it will take not more than 4 days but they are saying not yet received item to us I asked them this way but they are not responding well they are saying just item not received after that only we pay you .But i completed 30 days but not yet they refund money to me Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear B Mahendra,
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team