[Resolved] Snapdeal.com — Product return

mahipalsingh983

from Naini Tal, Uttarakhand

Address:	262523
Website:	www.snapdeal.com

I had ordered lava kkt jumbo 2 mobile red and black. I recieved the defected piece, so i asked them to return. They provided a return ID and asked to coorier it on the address given by then. On next day i send the item as the guided. I have all proof too. But when the return reched to them, the refused to recieve the package and and its coming back to me now. I returned the package via post office speed post. Tracking ID is EV[protected]IN.
PLEASE DO JUSTICE.
thanks and regards

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Feb 25, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Snapdeal.com Customer Care's response Dear mahipalsingh983,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

Verified Support

Jan 24, 2017

Snapdeal.com Customer Care's response Dear mahipalsingh983,

Our team got in touch with you and informed you that refund has been processed from our end.

Regards,
Team Snapdeal