Snapdeal.com — product return

Mauryalovely

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

I purchased item from snapdeal. It was Kelvinator 200-Watt HandBlender(Order ID [protected]). I made return request for this product but i didnt get any action from the snapdeal team. They sent mail that they failed to pickup up item so they disclosed the return order. I made return request twice but they always sent same mail. i didn't get any call from them regarding pickup item. I'm really disappointed from snapdeal after this incident.

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Comments

Prem kumar nayaka

from Bengaluru, Karnataka

Hi my order did not got delivered but status showing delivered these costumer care are not responding its totally fraud

Snapdeal.com Customer Care's response, Jun 10, 2019

Verified Support

Hi Prem,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Bb Krishna

from Chennai, Tamil Nadu

Hi i was ordered nike shoe
order number [protected].
But I received fake Nike shoe, .
Return option not working
pls respond or call me

Snapdeal.com Customer Care's response, Jun 10, 2019

Verified Support

Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Bb Krishna

from Chennai, Tamil Nadu

Why ur customer Care not working

Bb Krishna's reply, Jul 21, 2019

I'did not get any response from you