[Resolved] Snapdeal.com — Product Specs not mentioned and not able to exchange

Ankur Adhya

Address:	Paschim Medinipur, West Bengal, 721101
Website:	www.snapdeal.com

For order ID: [protected], the product won't work in my area as the water TDS level is low. So I asked for exchange the product and uploaded the Eureka Forbes engineer's report as well. The same details and specs were not mentioned on the website as which product will work in my area or not. I guess that is a cheating to the customer by not providing any info and not accepting the product by Snapdeal.

I received the call from the Snapdeal team they can't exchange the product. So, its totally cheating with the customer. Everyone knows they have a very bad reputation and truly they proved that also.

I guess there are enough evidences to file a complain at Consumer Forum. And really #SnapdealSucks. #SnapdealCheats

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Jan 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear Ankur Adhya,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal