[Resolved]  Snapdeal.com — ray-ban goggles

Address:176001

Recently, i bought two ray-ban goggles for my trip to goa from 9-14 oct.
My submission is as under. :-
- product was delivered quite late that is on 14 oct, when we had already been to goa.
- secondly, quality is too poor and to my assessment it is fake or duplicate product.
- i could not see the product in 7 days.
- i wish to return the item.

These things are petty and affect the name of online giant like snapdeal.

Regards
Dr ss parmar
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Dec 9, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Oct 29, 2018
Updated by sukhjit singh Parmar
This is the first order on snapdeal. Sad.
Verified Support
Oct 30, 2018
Snapdeal.com Customer Care's response
Hi Sukhjit,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Date of purchase 11 oct date if cancelled respective item 15 oct still not received my refund my account

Snapdeal.com Customer Care's response, Oct 30, 2018
Verified Support
Hi jaidolly,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
I didn't receive my package, i didn't receive any call but order status is showing, it is delivered. Snapdeal service is pathetic, i ordered on 7 August till now i didn't get any package and status is showing delivered
Snapdeal.com Customer Care's response, Oct 30, 2018
Verified Support
Hi Sarikaankur,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I got a message from HP-SNAPDL that you have won Mahindra XUV 500 worth ₹1485000.00 for which I have to submit RS 8450 into their account.i want confirmation about such messages from Snapdeal company. The number which they have provided in the message is [protected].
Snapdeal.com Customer Care's response, Oct 31, 2018
Verified Support
Dear Lone,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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