[Resolved] Snapdeal.com — Received a brick instead of 5.1 Speaker | |||
Hi All, I have received a brick instead of 5.1 Speaker. Firstly it was delivered after 19 days of placing the order. Next it was a big brick which I received. No response from Snapdeal until I posted the image in Social Media(Facebook, Twitter). Snapdeal Ceo(Mr Kunal Bahl) didn't bothered to replied in twitter(I tweeted him as well). Employee from Senior Escalation Team still are saying lie. After much harassment, received the refund. Now they are saying there will be no compensation for this incident. his company should be banned as same thing is happening for numerous customer. Was this information helpful? | |||
Dec 18, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Snapdeal.com Customer Care's response Dear avi12roy, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||
 3 Comments | |||
Comments
Order ID: [protected]
customers are not respond these matter. i need refund for these regarding. im not received these product snapdeal team cheating these regarding .
please immediately generate refund this product. no bodies are not responding. before one week not generating this refund i face the consumer of the product regarding this. please generate this refund regarding this item.
customers are not respond these matter. i need refund for these regarding. im not received these product snapdeal team cheating these regarding .
please immediately generate refund this product. no bodies are not responding. before one week not generating this refund i face the consumer of the product regarding this. please generate this refund regarding this item.
Snapdeal.com Customer Care's response, Nov 25, 2016
Verified Support
Dear ravi5544,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
Sir/mam
Order ID: [protected]
Mitashi HT 8150 BT 5.1 Speaker System
I don't need damaged without quality item need my money back please arrange
immediately.
Order ID: [protected]
Mitashi HT 8150 BT 5.1 Speaker System
I don't need damaged without quality item need my money back please arrange
immediately.
Snapdeal.com Customer Care's response, Nov 26, 2016
Verified Support
Dear ravi5544,
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
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We meed Refund for the particular Item Mitashi 5.1 Home Theatre system with Bluetooth HT
8150 BT, So please initiate the Refund.
I Already sent that product with a the snopshot of tracing detail for the received product to warehouse.
Customers are told to arrange team call. but still the call is not coming..
Please arrange immediately for the refund of the product otherwise i scomplient consumer for that regarding..
Customer is not responding all the time. Still not getting refund and replacement.
Ordered date, Placed on 30 Sep, 2016. suddenly returned the Item. But I dot know to reject the complaint still not getting the refund.
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal