[Resolved] Snapdeal.com — received damaged product | |||||
I had ordered you have purchased this high back executive chair in black leatherette on 24th sep 2018 and received the product on 29th sep 2018. But product was damaged with following issues 1. Left handle is bent. 2. Leaning mechanism is damaged. 3. Hydraulics is damaged and chair is slant. 4. Handle is broken. 5. Chair is dirty doesn't look like new. 6. Shipping package is damaged. Order id: [protected] Reference number: 50178622 I requested return of the product on 30th sep 2018 very next day got message stating return request closed due to insufficient images and invoice not uploaded. Then replied to [protected]@snapdeal.com with 10 images and including the invoice but still no response from their end. Was this information helpful? | |||||
Nov 23, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Snapdeal.com Customer Care's response Hi NithishWe are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
 3 Comments | |||||
Comments
Sir i recieved call from two no.s i.e [protected] & [protected]
And i tried a whatsapp msg on [protected]
They claim i have won tata safari n texted me on my registeres no. The same thing.
Plz let me know if it is true or not.
And i tried a whatsapp msg on [protected]
They claim i have won tata safari n texted me on my registeres no. The same thing.
Plz let me know if it is true or not.
Snapdeal.com Customer Care's response, Oct 23, 2018
Verified Support
Draw me safari car Ka message aaya 1260000 Ka aur mere se rupees mange Ka rahe hai message Snapdeal se aaya Mera ph [protected]
Snapdeal.com Customer Care's response, Oct 23, 2018
Verified Support
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We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal