[Resolved]  Snapdeal.com — received wrong product i complaints several times but snapdeal customer care refused to help

Address:New Delhi, Delhi, 110062
Website:www.snapdeal.com

I have ordered powerpye 25 ltr uranium storage gyser on 2 nd jan which was delivered on 6th on jan but i received wrong item which is totally different from what i order i have complained several times to snapdeal but the deny to help please help...
My order no is order id: [protected].
My email id is - pawan. [protected]@gmail.com
My phone no - [protected]
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Feb 15, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jan 14, 2018
Updated by Pawan7008
wrong item delivered by snapdeal and costumer executives refuse to help please help me

Verified Support
Jan 15, 2018
Snapdeal.com Customer Care's response
Dear Pawan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Jan 15, 2018
Updated by Pawan7008
how much time did you take more to solve this issue now please take back your precious item and refund my money your costumer care executive don't have manner how talk you guys are their only to make i[censored] didn't solve this issue i am going to take legel action agaist you...
Complaint comments 

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I have raised returned request earlier but item not picked up yet..no body come to pick up item

Snapdeal.com Customer Care's response, Jan 16, 2018
Verified Support
Dear Dheeru Gupta,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal
My order ID [protected] booked on 01 Jan 2018 for GO Organic broken wall nuts Qty.1 Kg not delivered to me as yet
though intimated it reached Hyd 3days before. No one had contacted me even once. However they say we could not reach you. Kindly investigate,

Wg Cdr PV Ramana Rao (Retd)
Snapdeal.com Customer Care's response, Jan 16, 2018
Verified Support
Dear customer (Ramana Rao P.V.),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal

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