[Resolved] Snapdeal.com — recording fraud going on | |
Hi i received an sms and call and message on whatsapp declaring that i have been a first prize winner on snapdeal as i have been i have done shopping on snapdeal in the month of june claiming that they need an online transfer of 8500 rupees so that they can do an online transfer for me of cash prize of 12 lacshis name is nitin kumar singh has been calling twice and thrice and he said our call is being recorded and online payment is there he sent me his aadhaar card number and id and account number to which it has to be transferred i searched about him and he isn't rod there are many cases going on him and i have blocked him on my media so nowtaken action as soon as possible so that people who have been sorted by him can get justice i am uploading few pics also you can take a look over it and take quick actions. He has all my details from the snapdeal account so i request either make sure the snapdeal is secure or give the notice that it should be secured somebody is taking of information from their accounts in knows my name where i am from and everything. Was this information helpful? | |
Aug 22, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 16, 2019 Snapdeal.com Customer Care's response Dear customer, Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls. Regards, Team Snapdeal Verified Support Jul 18, 2019 Snapdeal.com Customer Care's response Dear Customer, Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Regards, Team Snapdeal | |
2 Comments | |
Comments
I have ordered women watch in snapdeal website before a 6 months
amount has been deducted from my account but still i didnt receive that product and iam unable to track the order
Kindly, take serious action immediately.
amount has been deducted from my account but still i didnt receive that product and iam unable to track the order
Kindly, take serious action immediately.
Snapdeal.com Customer Care's response, Jul 16, 2019
Verified Support
Hi Aravind,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
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Order ID: [protected]
Order ID: [protected]
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal