[Resolved]  Snapdeal.com — Refund Amount Due for ticket no[protected]

Address:

Mumbai City, Maharashtra

Dear Sir, I had purchased a Studd helmet at a cost of Rs 665. 00, the product delivered was smaller in size as expected. I placed a return product request to Snapdeal. They agreed to return the product but shown inability to pick the product from my home. Snapdeal requested me to send it by any courier company and the courier charges will be bear by Snapdeal. I returned the product via Trackon Courier pvt. Ltd. at a cost of Rs 728.00 (before making the courier a telephonic confirmation was taken from Snapdeal about the charges). Snapdeal has returned me Rs 665.00 (Cost of the helmet) but has not yet refunded Rs 728.00 (Courier Charges). I have made many complains through e-mails and phone calls to them but the response from the Snapdeal is very poor.(Courier coupon attached) Pravat