Snapdeal.com — Refund complaint

Address:	Kolhapur, Maharashtra, 416010
Website:	www.snapdeal.com

I bought Puma brown leather wallet on 7th july 2015 using my icici credit card.
My Order ID : [protected] and
sub-order number was--[protected]
Since i didn't like it i returned it to snapdeal on 9th July 2015.

For returning my wallet refund ticket number was 03606426 .
I received confirmation mail from snapdeal also.
On 14 th july i received mail regarding that my refund was successful. But when i checked it didn't reflected in my account. I contacted to snapdeal they asked me to confirm with my bank. I did that too.

Then they asked me to submit my bank statements which i did for couple of times. The request numbers for every complaint i registered are
06940615,
06940737,
09825170.

In such case what can i do?