[Resolved]  Snapdeal.com — Refund my money

Address:Faridkot, Punjab, 151303
Website:Snapdeal.com

Maine meizu m1 note purchase kia ..10 march ko. 12 march ko mere pass puncha.14 march ko maine vapis kr dia kyu k yeh 4g sim ka network nahi show ker raha tha jabbk yeh 4g lte phone hai...20 march ko yeh phone snapdal k pass punch gaya .quality chek me bhe pass ho gaya lekin company waalo ne refund daine k lia mana ker dia...3 product pehle bhe purchawe kia maine os me bhe fault tha to maine vapis ker dia lekin es phone me bhe issu tha to ab refund nahi de rahe or.na hi phone ...6300 amount of refund...without informing me they bloke my account.. and didnt refumd my money..now i case on snapdeal
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 24, 2017
Complaint marked as Resolved 
Sir my name is gagan kakar and mobile number 9463925675 from faridkot punjab...mainw meizu m1 note 16 gb openbox purchase kia lekin issu ki vajah se vapis ker dia lekin ab company refund or phone dono hi nahi de rahi ...my amount is 6300..i want my refund..maine pehle bhe 3 -4 baar phone purchase kia lekin her baar faulty product send kia snapdwal ne but they baxk my money ..but es baar ki purchase me bhe product me issu tha to snapdwal waale bole k refund ker dia jaaye ga lekin product vapis leker bhi refund nahi kia or they told dont purchase anything feom snapdeal in future
Snapdeal.com customer support has been notified about the posted complaint.
Mar 23, 2017
Updated by Gagan kakar
My order status

Mar 24, 2017
s.m.karthi's response
The battery i have used has become fat.it cannot be used anymore and it cannot be inserted into the watch.so i need a new battery.i should pay for it, what price it is?
Mar 24, 2017
Updated by Gagan kakar
Sir they call me and mail me and told me k we will not refund ur money or phone
Verified Support
Mar 25, 2017
Snapdeal.com Customer Care's response
Dear Gagan kakar,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal
Mar 25, 2017
Updated by Gagan kakar
Dear Friends

This has reference to my account in Snapdeal which is suspended due reasons beyond my u'standing. I was told on customer care that my account has some discrepancy and my refund of Rs 6300 will not be issued for mobile phone returned.

Here are the transactions i carried out :

- Purchased Swioe elite note 16 gb on 26 December which has battery issues. I got it replaced which still has battery and connectivity issues and i finally got refund.

- Purchased open box meizu m note but it has hanging problem and got slow down in between along with white screen problem so i got it returned and
got refund.

- The i purchased swipe elite note on 1-2 March but that too have screen issues which i got replacement again with defected phone which was having faulty front camera and black screen. Again i got refund.

- I again purchased meizu m1 note on 10th march which has connectivity issue and i was advised that a technician will come to solve the problem but delivery boy collected the phone without asking any question and later i was advised that my account is locked and no refund will be made due some suspiscion and some descrepancy in the account.

- Bottom line Snapdeal keeps all defected items over and above dupe customers by not returning their money..

On aforesaid why Snapdeal admin is not interested in clear reply as what is the matter. They only says management will not refund your money and rest
we dont know. If Snapdeal is not answering then it means its :

//a seriuos big fraud and Snapdeal is duping customers by saying refund possible on websites.//

On complain they say will reply but then they revrt by saying that no refund
possible.

So far more than 100 cases are registered against snapdeal of duping money but Indian Judiciary is silently sitting, this is we called India unlike developed countries where quick action is taken and culprit behind the bars.

Its a clear fraud case from snapdeal and management is sitting with full silence having its monopoly in online fraud and no one in the world can question these people, only middle families and poor people are trapped and becoz of such ignorance by Indian Judiciary it will remain a consistent practice by such organizations in future as well.

If Indian Judiciary want to be silent then let it be but it will be shame on us to let such frudies set free so they keep doing all such fraudulent activities as usual.

Friends pls contact me before even thinking of such people.

Snapdeal Complain ID[protected] / Order ID - [protected]

Gagan
M-[protected]
M- [protected]
Mar 27, 2017
Updated by Gagan kakar
No reply yet from snapdeal or other side.
Complaint comments 

Comments

The battery has become fat.it cannot be used for the watch.and it cannot be inserted.so, i need a new battery.i want to pay for it?how much does it cost?

Snapdeal.com Customer Care's response, Mar 27, 2017
Verified Support
Dear s.m.karthi,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
I ordered videocon smartphone on November 12
I have still warranty but my smartphone not working properly .
It's become hot when i use it !
Please help me to return this product.
Im a regular customer of snapdeal .
Snapdeal.com Customer Care's response, Mar 27, 2017
Verified Support
Dear Rajarkhi Kashyap,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information