[Resolved] Snapdeal.com — refund not received

Ravindra. K.N.

from Ottappalam, Kerala

Address:	560091
Website:	Snapdeal.com

Order details:-
Order id:- [protected]
Suborder id:- [protected]
Item name :- casio pu analog - digital

I had purchased a watch but i recieved a duplicate one. So i returned it and requested for a refund. 5 days after returning the watch, in app it was showing that they have refunded successfully, now it's already three days, i haven't recieved my refund yet. From three days i have mailed the refund problems to snapdeal customer care. I have sent them 20 mails. But they didn't reply me back.
My mail id:- [protected]@gmail.com

Please help me to get my refund back.

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Aug 28, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

Snapdeal.com Customer Care's response Dear Ravindra,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.

Regards,
Team Snapdeal