[Resolved] Snapdeal.com — Refund of item returned

Maulik H Patel

from Ahmedabad, Gujarat

Address:

380022

I placed an Order with order id [protected] for "Whirlpool 6.5 Stainwash Ultra 65H-Graphite" on 31-Dec-2016. I received item on 5th Jan 2017. Item was defective, so I asked for replacement, but seller was unable to fulfill my order, and thus return/refund process was initiated by Snapdeal.

Reverse Pickup was scheduled on 6-Jan-2017 and was picked on same day by VulcanXpress Pvt Ltd.

I followed up many times with Snapdeal, but still I have not received my refund even after 6 days. I am very much disappointed with the service and trouble I am facing due to your lack of proper service.

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Jul 5, 2017

Complaint marked as Resolved

Finally, after 15 days, I received my Refund.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Snapdeal.com Customer Care's response Dear Maulik H Patel,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

Verified Support

Jul 18, 2017

Snapdeal.com Customer Care's response Dear Maulik,

Thanks for sharing the acknowledgment. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal