[Resolved] Snapdeal.com — Refund of money for recieving damaged tablemates from snapdeal | |||
I had purchased two tablemates on online from snapdeal on November 11th. As I had recieved used and broken tablemates, I asked them for refund of my money 1400₹ and they responded on November 20rth and said to resent the items through any national courier(said that courier charges also repayed after they recieved the parcel). I had sent two tablemates through Indian post on November 21st. They recieved the two tablemates and refunded only for one on December 3rd and they didn't refund for second tablemate and courier charges. I Had raised complaint to them three times through mail and they keep on saying that your request is under processing. I had called them too but they keep us on waiting for ten minutes and no one replied back. Please do some favour to us. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Snapdeal should refund the money
Reply
Dear Goutham Kondeti,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
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