[Resolved]  Snapdeal.com — Refund of money for recieving damaged tablemates from snapdeal

Address:East Godavari, Andhra Pradesh

I had purchased two tablemates on online from snapdeal on November 11th. As I had recieved used and broken tablemates, I asked them for refund of my money 1400₹ and they responded on November 20rth and said to resent the items through any national courier(said that courier charges also repayed after they recieved the parcel). I had sent two tablemates through Indian post on November 21st. They recieved the two tablemates and refunded only for one on December 3rd and they didn't refund for second tablemate and courier charges. I Had raised complaint to them three times through mail and they keep on saying that your request is under processing. I had called them too but they keep us on waiting for ten minutes and no one replied back. Please do some favour to us.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Snapdeal should refund the money

Dear Goutham Kondeti,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information