[Resolved] Snapdeal.com — refund of the product

vishal sao

from Bhubaneswar, Odisha

Address:

Kendujhar, Odisha, 758035

I have ordered a product which name is (Technuv smart new sh-12 on ear wireless headphone with mic) from a
Snapdeal on date 13.01.2018 and i got product on 19.01.2018 but when i opened my box the main accesories which is headphone is missing. So i call to customer care there a robot which was teling to press a key but after than i am not able to talk to cuatomer care till now on 30.01.2018 i am trying to call but no response any my return ticket id is 45640028. And i am not able to talk to customer care so please help me regard on this concern 🙏🙏🙏 please anybody help

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Dec 20, 2019

Complaint marked as Resolved

yes it was resolved earlier...thankss snapdeal..

Snapdeal.com customer support has been notified about the posted complaint.

Jan 24, 2018

Krishna Dhiman's response Please refund order [protected] debit card no.[protected] mobile no. [protected] bank reference ID.[protected]

Verified Support

Jan 31, 2018

Snapdeal.com Customer Care's response Dear Vishal Sao,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Comments

Krishna Dhiman

from Pune, Maharashtra

Sir my order cancelled but payment not refund . my order no.[protected] debit card no.[protected] mobile no. [protected] bank reference ID[protected]

Snapdeal.com Customer Care's response, Jan 31, 2018

Verified Support

Dear Krishna Dhiman,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal