Snapdeal.com — refund request declined despite of returning the product same day delivered and unused

Address:Bhopal, Madhya Pradesh, 462036
Website:www.sanpdeal.com

My order id: [protected]
Product: micromax unite 2 a106 mah battery. I purchased the battery with 3 months warranty and received a fake product with no warranty card, i returned the product next day of delivery without using it and asked for refund but my request was rejected and my product was sent back. I need my money back. Snapdeal do not respond back to customers and wasted my so many days, after so many days of returning the product they declined my request saying the product do not match their quality check and i did not even used the product, i returned the product untouched and they rejected it. I am so unsatisfied and want my money back. They wasted my so much time.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Oct 23, 2018
Updated by Sakshi budhauliya
No response till now after one week of filing the complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information