Snapdeal.com — Regarding cash back

Address:	New Delhi, Delhi, 110076
Website:	snapdeal.com

I have purchased the laptop from snap-deal via icici internet banking along with android app of snapdeal.i am eligible for 1000 rs cashback from snap-deal in my icici bank but after the time i didn't got the cashback amount.i have called 15 to 20 time regarding this but no solution provided by customer care, also i have chain of email in which i have clearly mention that i am eligible for the offer but they are just making me fool since 1 month .
Now its too hectic to discuss with them.The name of the team leader who is making me false agreement is Dignesh Murgghum and Mohit.Also their are so many people who talk with me but i remember only these two names.

I have also the terms and condition of offer.I also send these t&c to snapdeal which is as follows

http://www.snapdeal.com/offers/icici-august-2015
http://www.snapdeal.com/offers/bank-august-2015

After one month of time period i am doing the complain against snapdeal.

Order id is : [protected]
Mobile no is [protected]
last date of the credit amount is 10th of October but yet it not reflected in my account...

Please resolve my issue !!!